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Google Blog Updates [Including Gmail, GApps]

More on today's Gmail issue

Tuesday, September 01, 2009 6:59 PM / Posted by Ben Treynor, VP Engineering and Site Reliability Czar

Gmail's web interface had a widespread outage earlier today, lasting about 100 minutes. We know how many people rely on Gmail for personal and professional communications, and we take it very seriously when there's a problem with the service. Thus, right up front, I'd like to apologize to all of you — today's outage was a Big Deal, and we're treating it as such. We've already thoroughly investigated what happened, and we're currently compiling a list of things we intend to fix or improve as a result of the investigation.

Here's what happened: This morning (Pacific Time) we took a small fraction of Gmail's servers offline to perform routine upgrades. This isn't in itself a problem — we do this all the time, and Gmail's web interface runs in many locations and just sends traffic to other locations when one is offline & Read More...

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Waving hello to Google Apps

Posted: 01 Sep 2009 09:13 AM PDT

Google Wave has been generating lots of interest among Google Apps users since we unveiled it in May at Google I/O, our annual developer conference. Today we're pleased to announce that we'll be opening up access to Google Wave for some schools and businesses as part of the preview this fall. And while we won't be able to open it up to all Google Apps users just yet, we hope to bring Google Wave to all Google Apps users next year. If you're a Google Apps administrator and you're interested in testing Google Wave, you can sign up here.  & Read More...

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Today's Gmail problems

Posted: 01 Sep 2009 02:46 PM PDT

Posted by David Besbris, Engineering Director

Update (2:37 pm): We've fixed the issue, and Gmail should be back up and running as usual. We're still investigating the root cause of this outage, and we'll share more information soon. Thanks for bearing with us.

We know many of you are having trouble accessing Gmail right now — we are too, and we definitely feel your pain. We don't usually post about minor issues here (the Apps status dashboard and the Gmail Help Center are usually where this kind of information goes). Because this is impacting so many of you, we wanted to let you know we're currently looking into the issue and hope to have more info to share here shortly. If you have IMAP or POP set up already, you should be able to access your mail that way in the meantime. We're terribly sorry for the inconvenience and will get Gmail back up and running as soon as possible.

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